At Phillips 66, providing access to high quality programs and care for you and your family is important to us. Maintaining a culture of well-being — physical, emotional, social, and financial — is essential for a high-performing organization. When we are at our best, we are poised to deliver exceptional results — personally and professionally. Benefits for certain eligible, full-time employees include:

  • Annual Variable Cash Incentive Program (VCIP) bonus
  • 8% 401k company match
  • Cash Balance Account pension
  • Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
  • Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

Learn more about Phillips 66 Total Rewards.

Director of Continuous Improvement

Location: 

Westlake, LA, US, 70669

Job Field:  Operations

Phillips 66 & YOU - Together we can fuel the future 

 

The Director of Continuous Improvement plays a critical role in driving the long-range success of the Lake Charles Manufacturing Complex.  This role will develop, align, and execute the Continuous Improvement program for the Lake Charles Manufacturing Complex, supporting the Refinery Manager and the Refinery Leadership team to align site goals to achieve improvement plans to close best practice gaps with Phillips 66 peer sites,  key competitors and other industries to achieve world class performance across the key Refining pillars:  HSE, People, Reliability, Cost, Margin.

 

This role reports directly to the Technical Manager, and will be responsible to perform the following key responsibilities:

 

Responsibilities May Include:

  • Support the RLT and Refinery Manager in: 

    • Performing gap analysis 

    • Developing and implementing site tactics and initiatives to close gaps 

      • Participate in Solomon results review, assessment and prioritization of gap closure tactics. 

      • Facilitate ideation sessions to identify initiatives to achieve improvement goals 

      • Interface with Workstream Leads and Initiative Owners to progress initiatives, documenting progress in Wave. 

    • Measuring performance of efforts and initiatives in closing gaps 

      • Use dashboards or scorecards where value-added 

      • Work with the Finance Manager to ensure efforts are traceable to the bottom line 

  • Drive Continuous Improvement culture and lead by example 

    • Enhance and execute Continuous Improvement structure through site-based governance meetings and formal review meetings 

    • Develop and execute communication plans to communicate the vision, the benefits, the “why”, and progress to all LCMC personnel 

    • Work across all LCMC departments to create alignment on focus areas for improvement 

    • Develop plans to establish and sustain a Continuous Improvement culture and mindset at all levels of the organization 

    • Act as a lead to all site personnel in Continuous Improvement activities 

    • Work across boundaries to drive success 

    • Work with Initiative Owners and Workstream Leads to remove barriers to execution and success 

    • Champion the LEAN business model – eliminate waste 

      • Coach, mentor and train the organization – ‘Connect the front-line to the bottom-line’. 

      • Challenge the status quo when necessary. 

      • Site-lead for incorporating LEAN/Continuous Improvement concepts into developmental training programs. 

    • Gather and share best practices from other P66 sites and industry 

    • Support each department in developing and executing their goals and improvement plans 

    • Communicate progress of improvements to LCMC RLT, and corporate executive teams 

    • Represent LCMC as a member of the Refining-wide Continuous Improvement Team 

      • Provide feedback and key learnings to the wider organization 

      • Work with other site directors to ensure a cohesive company-wide approach 

 

Required Qualifications:

  • Legally authorized to work in the US
  • Bachelor's degree or higher in Engineering 
  • 5 or more years of Refining experience
  • Proficiency in managing multiple complex projects simultaneously
     

Preferred Qualifications:

  • 10 or more years of Refining experience
  • Excellent leadership and team management skills, with the ability to inspire and guide a diverse team via influence
  • Strong interpersonal skills, with the ability to work effectively across disciplines and with external partners
  • Excellent communication skills – ability to articulate ideas clearly and persuasively
  • Ability to analyze problems, identify root causes, and implement solutions
  • Ability to manage a very diverse set of assignments and priorities
  • Proven ability to self-start and work alone, as well as work within a team setting
  • Curiosity to learn new sides of the business to assist teams in identifying methods to reduce waste
  • Commitment to personal and organizational improvement
  • Ability to adapt and adjust quickly to directional changes 
  • First-hand experience with Business Transformation activities within Phillips 66
  • Background / knowledge of refining economics and margins

 

The Lake Charles Refinery is located in Westlake, Louisiana. Refinery facilities include crude distilling, naphtha reforming, fluid catalytic cracking, alkylation, hydrocracking, hydrodesulfurization and delayed coking units. Facilities also include a specialty coker and calciner. The refinery processes a mixture of light to heavy, low- and high sulfur and low- and high-acid crude oils. It receives domestic, Canadian and other foreign crude oil through truck, pipeline, marine transportation and terminals, including the Beaumont and Clifton Ridge terminals and the Bayou Bridge Pipeline. Lake Charles produces a high percentage of transportation fuels. Other products include off-road diesel, home heating oil, feedstock for our Excel Paralubes joint venture, specialty graphite petroleum coke and petroleum coke. Refined products are distributed in the southeastern and eastern United States by truck, rail car, barge or pipelines and exported to Latin America and West Africa.

 

Total Rewards

 

At Phillips 66, providing access to high quality programs and care for you and your family is important to us. Maintaining a culture of well-being — physical, emotional, social, and financial — is essential for a high-performing organization. When we are at our best, we are poised to deliver exceptional results — personally and professionally. Benefits for certain eligible, full-time employees include:

 

  • Annual Variable Cash Incentive Program (VCIP) bonus
  • 8% 401k company match
  • Cash Balance Account pension
  • Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
  • Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

 

Learn more about Phillips 66 Total Rewards.

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence.

Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66.com.

To be considered

 

In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of 08/21/2025.

 

Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1).  Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

 

Phillips 66 is an Equal Opportunity Employer

 


Nearest Major Market: Lake Charles