Analyst, Exchange

Phillips 66 & YOU - Together we can fuel the future

The Productivity Engineering team is responsible for managing the Microsoft 365 environment which is critical for operations at Phillips 66. We provide system administration, technical, and functional support as well as end-user education for all applications that fall under Microsoft 365 including, Office, SharePoint, Teams, OneDrive, etc. The Productivity Engineering team's goal is to provide the business with applications, processes, and training that will allow them to modernize their ways of working to be more productive, collaborative, and mobile.

The Microsoft 365 Messaging Analyst is responsible for the daily operations and management of the messaging environment as part of the Productivity Engineering team. This role is required to fulfill technical and functional support for several services that make up the messaging environment for Phillips 66. As this team is a leveraged team they will also be expected to provide backup support for other Microsoft 365 applications and administration.

Responsibilities May Include:

• Provide in-depth technical support for Messaging technologies including:
  • Microsoft Exchange Online
  • Microsoft Exchange Server 2019
  • Microsoft Outlook client
  • Microsoft Teams
  • Internal Mail Gateway (SendMail Sentrion)
  • RightFax
• Manage and resolve issues affecting Microsoft 365 applications and Messaging systems including server/client problems, operational issues, business continuity, disaster recovery, etc.
• Implement new software releases, patches, and hotfixes by following proper dev, test, and prod procedures.
• Maintain and develop Powershell scripts to support Microsoft 365 and Messaging systems.
• Create and maintain documentation including architecture drawings, operating procedures, and root-cause analysis associated with problems.
• Engage in continuous learning to stay abreast of new and emerging technologies that relate to Microsoft 365 and the Messaging environment.
• Conduct informal audits of Microsoft 365 and Messaging systems to ensure compliance with established standards, policies, and configuration guidelines.
• Participate in After-Hours and weekend rotation for the global Messaging environment.

Required Qualifications:

• 3-5 years experience maintaining and managing global Enterprise Messaging systems
• 3-5 years experience in administering and providing technical support for Exchange
• 2-3 years experience with basic PowerShell scripting
• Legally authorized to work in the United States
• High school diploma or GED equivalent
• Excels in problem management/resolution and customer-facing skills
• Excellent team and independent work skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, MIS, or other IT/IS-related major
• Experience working out of a ticketing system (i.e. ServiceNow)
• Hands-on experience supporting a hybrid messaging environment with Exchange Online and Exchange on-prem
• Hands-on experience providing technical support for Microsoft 365 and Azure AD
• Excellent documentation and analytical skills

At the Phillips 66 Bartlesville Business Operations & Innovation Center, employees from multiple business disciplines deliver critical support and solutions that enable strong operating excellence and growth opportunities for the company worldwide. Located 40 miles north of the urban city of Tulsa, Bartlesville offers the warmth of a close-knit community with the amenities of a much larger city. Home to 35,000, Bartlesville is a vibrant city rich in history, culture and resources that come from a town built around the energy industry. Recognized as one of the top 25 livable cities in the U.S., it’s easy to see citizens take pride in their community. Bartlesville boasts an affordable cost of living with lovely neighborhoods, a thriving downtown, arts and theater, parks and an extensive trail network. Also vital to the community, is the Bartlesville Public School District (BPSD). Among the state's 32 largest school districts, the BPSD is an award-winning leader in STEM education K-12, and the high school is ranked among the best in the state by U.S. News & World Report.

Total Rewards

At Phillips 66, providing access to high quality programs and care for you and your family is important to us. Maintaining a culture of well-being — physical, emotional, social, and financial — is essential for a high-performing organization. When we are at our best, we are poised to deliver exceptional results — personally and professionally. Benefits for certain eligible, full-time employees include:

• Annual Variable Cash Incentive Program (VCIP) bonus
• 8% 401k company match
• Cash Balance Account pension
• Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
• Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

Learn more about Phillips 66 Total Rewards.

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence.

Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66.com. 

To be considered

In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of 07/03/2025.

Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1).  Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.